Read your own records before you delete anything.
- 01
Call history
Meta confirms that Messenger has a call history and lets you delete individual entries from it.
What this tells youDeleting an entry from call history does not remove the call from your conversation.
The Help article reviewed for this guide does not explain where to open that list or give separate steps for deleting a single entry. For the conversation-deletion steps Meta does provide, see ‘The conversation’ below.
- 02
The conversation
The call is also shown in the conversation. Meta says you need to delete the conversation to remove the call from it.
The steps Meta lists delete the whole conversationAndroid: Chats → open the chat → Information → Options → Delete conversation → Delete.
iPhone: Chats → swipe left on the chat → More → Delete → Delete.
messenger.com: hover over the conversation → Options → Remove → Remove.These are conversation-deletion steps, not instructions for removing just one call-history entry. Read the confirmation before you select Delete or Remove.
- 03
A call you don’t recognise
If your records show a call you did not make, review the devices logged in to your account.
What this tells youYou can view logged-in devices that can send and receive end-to-end encrypted messages from your Messenger chat. Logging out of a device removes it from the end-to-end encrypted chat.
Meta notes that this list can only be viewed from a mobile device. This is a list of devices that can send and receive end-to-end encrypted messages. The reviewed Help article does not establish who placed an unfamiliar call.
Call history and the conversation: what deletion changes.
| Record | What it is | What deleting it does |
|---|---|---|
| Call history entry | An item in Messenger’s call history. | Removes the call-history entry but does not remove the call from the conversation. |
| Call in the conversation | The call shown in the conversation. | Meta says you need to delete the conversation to remove the call from it. |
Messages sent during and after a call.
Who can see messages sent during a call?
Meta says anyone logged in who is in your call, or joins later, can see, receive and keep a record of the messages sent in the call’s chat.
A message after an unanswered call
If someone doesn’t answer your call, the Messenger mobile app lets you record an audio or video message for them to listen to or watch later. Meta says this isn’t available on computers.
Choose the action that matches the problem.
Unwanted calls from someone
On Facebook, your confirmed friends, Messenger connections and anyone you’ve shared a video call link with can call you. Meta says you can ignore any call, or prevent someone from calling you by blocking their messages or Facebook account.
Compare restrict and block →Unfamiliar outgoing call?
Treat it as a possible account-access problem before deleting any record.
Review unfamiliar account access →Someone offers another person’s call log
MsgrSpy offers no call-history lookup by name, profile or phone number.
Before paying for a tracker →Two different records.
Meta’s Help distinguishes a call-history entry from the call shown in a conversation. For end-to-end encrypted calls, Meta says only you and the people you’re communicating with can see or hear the content; Meta cannot. Calls joined by link are different: Meta says those video calls are not end-to-end encrypted.
Keep this boundary.
MsgrSpy has no call-log lookup and does not track calls.
In a call between two people, Meta notes that your IP address is shared with the other person’s device for a peer-to-peer connection, and they may be able to discover it. Meta says you can’t report audio or video calls themselves. Participants can report a call name, but that report does not include the call’s audio or video.
References and current instructions
Go to the source.
This guide is based on Meta Help articles reviewed on 9–10 November 2026. Read the current article before deleting a call or a conversation.
Call history entries versus the call in the conversation.
Who can call you, and how to ignore or block calls.
Messages after a missed call, in the mobile app.
Review and log out devices from your phone.
Call links and what other participants see.
Messages in a call’s chat.
IP address in two-person calls.
What encryption covers.
Calls themselves can’t be reported.