Keep this boundary.
Do not attempt to access another person’s private account.
Recovery is not an invitation to share secrets with a seller. A successful-looking demo cannot establish authorization to access another account.
Recovery and intrusion are different tasks.
| Situation | Appropriate route | Boundary |
|---|---|---|
| Your account was compromised | Use official owner recovery and review security. | No third-party seller needs a copy of your login code. |
| You forgot a password | Use the account’s official recovery options. | A password reset is different from restoring encrypted history. |
| Someone asks for a code | Stop and verify the route independently. | Do not provide the credential in a chat or demonstration. |
| It is another person’s account | Respect the account owner’s access boundary. | Do not use an intrusion service or test their credentials. |
Keep the recovery route with the owner.
- 01
Ownership
Confirm the account belongs to you.
What this tells youThe task is recovery of an account you own.
Wanting access to another person’s conversation does not turn it into recovery. If it is not your account, do not proceed with an access attempt.
- 02
Official recovery
Open official recovery on a familiar device.
What this tells youYou reached the official recovery service independently.
Use your own familiar device where appropriate. A seller’s link, imitation page or chat-based “agent” is not a verified recovery route.
- 03
Credentials
Keep passwords and verification codes private.
What this tells youCredentials stay out of chats, demos and third-party services.
Do not share a password or verification code with a seller. Enter your own recovery information only in the official flow you opened independently.
A code request is not a recovery credential check.
A seller asking for an SMS code may be requesting the very credential that protects your account.
Unverified seller
A fictional account claims it can unlock access and asks for a verification code.
Owner’s official route
The owner stops the interaction and opens official recovery independently. No credentials are entered in this guide.
Choose the owner-account problem you actually have.
Your account shows unauthorized changes
Use official recovery and inspect recovery details and sessions after access returns.
Follow owner recovery →You cannot sign in
Read the actual error and use account recovery for the intended account. Keep history restoration as a separate question.
Review sign-in problems →You are signed in but history is locked
Inspect the existing secure-storage recovery method. A “hack online” offer is not a substitute.
Understand a history PIN prompt →If you already sent a password or code.
Open official account-security and recovery guidance independently. Review your own account and sessions; do not send another credential to the same contact to “undo” the first disclosure.
References and current instructions
Go to the source.
Labels, menu placement and feature availability can change. These are original interface illustrations; use the current official explanation before changing a setting.
Official owner-account recovery guidance; a familiar device can help.